Understand The Process
Map the real steps, exceptions and handoffs with the people who do the work. Make the current process visible before changing it.
The typical approach buys tools first and automates broken processes. Adoption stalls, and return on investment never shows up.
The Kado approach understands and refines the process first, then automates intentionally where ROI is clear. We build adoption in so results last.
Built on process. Proven by adoption.
Fix the process before you automate it.
Sean Simmons
Sean Simmons leads Process and Automation for Customer Experience at MSC Industrial Supply and is Founder and Principal of Kado Advisory. His work combines operational process redesign, enterprise AI deployment, and Prosci ADKAR change management.
Across large-scale supply chain and customer operations, Sean has guided organizations from initial workflow mapping through production AI adoption. Through Kado Advisory, he works with executive teams via keynotes, workshops, and advisory engagements to design practical AI solutions around how their business runs.
PROCESS ARCHITECTURE
Automating a broken process scales the underlying problem. We start with the work, refine it with the teams who run it, and apply AI where the return can be measured.
Map the real steps, exceptions and handoffs with the people who do the work. Make the current process visible before changing it.
Remove rework, duplicate paths and unnecessary handoffs. Clarify who owns each decision and where human judgment stays.
Automate the steps where the return can be measured against today's baseline. Leave the broken parts out of the system.
Support the new way of working with clean data, clear controls and one person accountable for the outcome.
Expand the proven process to more teams with training, champions and follow-up built into the rollout.
Scope A Process-First EngagementStep 1 of 5. Understand The Process.
1Map the real steps, exceptions and handoffs with the people who do the work.
2Remove rework, duplicate paths and unnecessary handoffs.
3Automate the steps where the return can be measured.
4Support the work with clean data, clear controls and accountable ownership.
5Expand the proven process with training, champions and follow-up.
CHANGE MANAGEMENT & ADOPTION
Automation creates value only when teams use it consistently. We build role-based training, frontline champions, and structured follow-up into the work until the new process becomes routine.
Keynotes and executive briefings tailored for leadership summits, board retreats, corporate offsites, and industry conferences.
Why enterprise AI initiatives stall when layered onto unclear workflows, and how leadership teams map, simplify, and govern core processes before automating them.
How organizations move from standalone chat tools to bounded, multi-step agent workflows with clear permissions, human checkpoints, and measurable operational scope.
A practical session for leaders and teams on selecting daily tasks where AI helps, providing clear context, protecting sensitive company data, and checking outputs.
How employees and managers use AI to prepare for career conversations, build role-specific skills, and progress through the five stages of the Prosci ADKAR change model.
Keynote 04 walks leaders through the five Prosci ADKAR stages applied to AI adoption. Drag the marker, or use the arrow keys, to step through them.
Awareness: People understand why AI adoption matters to the work in front of them.
Kado Advisory LLC is an executive consulting and keynote practice specializing in enterprise AI adoption, keynote speaking, and strategic leadership development.
60 to 90 minutes
Get in touch for a tailored proposalAn executive briefing on AI priorities, adoption, and governance.
45 to 60 minutes plus Q&A
Get in touch for a tailored proposalA mainstage session to align your audience on enterprise AI strategy.
Half day to two days
Get in touch for a tailored proposalFor leadership offsites, executive retreats, hands-on AI workshops, and process mapping sessions.
Monthly advisory
Get in touch for a tailored proposalOngoing advisory for leadership teams on AI strategy, adoption, and governance.